Virtual Run FAQs

Your amazing Flex it Pink race pack includes a custom finishers medal, race bib, instructions and custom tank or tee, just like any other race. Depending on the race, sometimes the featured charity includes extra swag to add to your packs.

All race packs are launched as a PRE ORDER and will ship the first week of the race month. We always make sure you have your race pack and finishers medal before the designated race dates which are listed in each race's product description.

Featured Race months are February, April, June, August, October and December.

INSTAGRAM - #FlexitPink
FACEBOOK - Message/Timeline
EMAIL - support@flexitpink.com

You can screen shot your running app miles, take a photo of your treadmill miles, or just a beautiful smile with your new race bling. We have a couple different ways that you can submit your completed miles. We will provide a special hashtag to post your finishers photo on Instagram (if your profile is private we will not be able to view your photos), you can also post photos to our Facebook timeline, or email us your finishers photos at support@flexitpink.com. You can visit our Facebook page to view our previous Virtual Race Finisher Photos to see all the beautiful people who have participated in our races from around the world.

You can track your miles by using any fitness tracker app.

For more running app ideas check out our blog post!
https://www.flexitpink.com/blogs/news/10-ways-to-track-your-fitness

We don't. But, it is all based off an honor system. Usually people don't want to wear something that they haven't earned.

Accordion paEveryone is encouraged to participate -- all ages and fitness levels are welcome. It’s a great way to stay motivated! We also offer medal-only run packs for those little ones or pups joining you!

YES! We ship world wide, and we love our international participants. Please keep in mind, there is a small, additional shipping charge to send internationally along with customs fees.

Every one of our races benefit a different charity. You will receive information (and sometimes goodies) from our charity in every race pack.

Flex it Pink makes donations to our featured charities on behalf of all the amazing FiP participants. The amount donated varies based on participants. Our virtual runs help spread awareness and raise funds for worthwhile causes. If you are looking to maximize your contribution to a specific charity, please donate to them directly.

Wounded Heroes Fund charity check
Love Water charity check
Mission 22 charity check
Marley's Mutts charity check

Flex it Pink selects charities that we support and believe in. Most of the charities you run for, we have worked with for a few years now and some we have even volunteered our personal time at. We do advance research on all our charity partners and work closely and stay in direct contact with them. We post all our charity donations and thank you letters that we receive on our social media outlets for you to receive thanks for your run. You are truly making a difference with every mile.

Yes, you most definitely can! We will honor any miles that come in before or after the race dates. You can complete your miles whenever it works best for you.

We encourage you to complete a 5K which is 3.1 miles. We just added a 10K as well which is 6.2 miles, but you can run more miles if you want. The mile range is all up to you!

It's up to you. But, we encourage you to complete your miles all at once. However, if you are unable to do so, you can complete your miles over time.

No. All virtual race packs are either sold as a one time purchase or in the ALL NEW Virtual 5K Subscription.

A few simple steps will get you right in to manage your FIP subscription. Simply follow the steps below. Happy managing girls!

- Select "Manage my Subscription" (the user icon) in the right side of the top navigation visible on all pages of the site.
- Sign In.
- Select "Manage Subscription".
- Select the "Manage" drop down button.

Here you can view/update card, update address, manage upcoming orders, manage transactions, product qty., swap product, add product and cancel your subscription.

Absolutely! We understand things happen or you may not like the products in the upcoming shipment. As long as you skip before the 5th of the month your card on file will not be charged until the following month. You can skip as many months as you would like without having to cancel your subscription.

Use the instructions found in "How do I manage my FiP subscription?"

We ship all boxes after the 20th of the month. If you subscribed after the 10th of the month you will receive the upcoming shipment. If you subscribe after the 10th and were interested in the previous months box just email us at support@flexitpink.com and we will try our best to accommodate your request.

When you subscribe, your initial box gets charged at the time of purchase. Every box after that is auto debited on the 5th of the month.

You have until the 10th of the month of the box you are wanting. For example: if you want the November shipment you have until November 10th to subscribe for that shipment.